Realise benefits

The purpose of this competency is to achieve the goals of the benefits realisation process, i.e. to:

establish the current state of what is being changed;
co-ordinate the delivery of outputs with the management of change;
ensure changes are permanent;
establish whether benefits have been achieved.

Performance criteria

You must be able to:

agree the responsibilities for benefits realisation with relevant stakeholders
control output delivery to optimise transition
measure current performance and set as a benchmark
manage the transition from the current state to that defined by the blueprint
embed change and measure the end state performance
assure the quality of the process

To be successful this process requires close co-ordination between those responsible for delivering outputs and those responsible for managing change.

On all but the simplest of projects, these are likely to be different people.

When applying this competency to different roles (such as programme manager or business change manager) it can be tailored to place an emphasis on those parts of the process that are of particular importance to each role.

Knowledge and understanding

You need to know and understand:

the goals of the process
the typical activities that make up the process
the context of the work and its impact on the process
the principles of benefits management
the principles of change management
how to integrate benefits realisation with project and programme control
how assurance applies to the process

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12th October 2015	Wording of P3 changed to remove ambiguity